Privacy Policy
Privacy Policy
Joey Does Tech Limited
Last Updated: 2nd November 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Joey Does Tech — including our Free Repair Service, Device Sale Form, and Online Courses or Community Platforms (e.g. Skool.com).
By submitting information through any Joey Does Tech service or platform, you agree to the practices outlined below.
1. Who We Are
Joey Does Tech Limited is a UK-registered company offering educational content, digital products, and repair-related services.
For the purposes of UK data protection law, we are the “data controller” of any personal data you provide.
Contact: info@joeydoestech.com
2. What Data We Collect
Depending on your interaction, we may collect:
For Free Repairs or Selling Devices:
- Full Name
- Email Address
- Shipping Address
- Phone Number (optional)
- Device Information (model, issue, condition)
- Payment details (for payouts or refunds)
For Online Courses or Community Memberships:
- Name and Email (via Skool.com)
- Course purchase details (via Skool/Stripe)
- Payment confirmation and invoice details
- Comments or posts made inside the community
- Course progress or completion data
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Subscription data (plan type, renewal date, billing history) managed securely via Skool.com and Stripe
3. How We Use Your Data
We use your data to:
- Provide and manage your course or repair submission
- Process and confirm course purchases
- Respond to customer support or refund requests
- Communicate updates, new content, or offers (if you’ve opted in)
- Improve course experience and platform performance
We will never sell or share your data with unrelated third parties.
4. Marketing Communications
If you opt in, we may send occasional updates such as:
- New YouTube videos or repair tutorials
- Announcements of new courses or digital products
- Tech news or behind-the-scenes updates
You can unsubscribe from any marketing email at any time.
5. Data Storage & Third Parties
Your data is securely stored and encrypted.
We may use the following trusted third-party platforms to manage parts of our service:
- Skool.com – course hosting and community platform
- Stripe – secure payment processing
- Google Analytics – website performance tracking
- Email platforms – for newsletters (if opted in)
Each third-party service has its own privacy policy and meets international data protection standards.
6. How Long We Keep Your Data
- Course and membership data: retained for as long as your account is active.
- Payment and invoice data: retained for up to 6 years (required by UK accounting law).
- Marketing emails: retained until you unsubscribe.
- Repair or sale data: retained for up to 12 months after completion.
You may request deletion of your data at any time by emailing info@joeydoestech.com.
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact: info@joeydoestech.com
8. Cookies & Analytics
Our website uses cookies to improve functionality and monitor performance.
These may include:
- Essential cookies (for forms and navigation)
- Analytics cookies (Google Analytics, YouTube embeds)
- Marketing cookies (if you opt into newsletters)
You can control or delete cookies in your browser settings at any time.
9. Online Courses & Digital Products
If you purchase a paid course or join our online community:
- Payments are securely handled via Skool.com and Stripe.
- We do not see or store your full payment details.
- Your Skool profile data (name, email, course progress) is accessible only to Joey Does Tech and platform admins.
- By purchasing, you also agree to our Terms & Conditions and Refund Policy.
10. Consent for Public Content
If you submit a device for repair or sale, you consent to your device being featured in Joey Does Tech content, as described in the Free Repair Policy.
We will never share personal details such as name, address, or contact info.
11. Third-Party Platforms (e.g. Skool.com)
If you access Joey Does Tech courses or community areas hosted on third-party platforms such as Skool.com, please note that those platforms may use their own cookies or tracking technologies. These are governed by their respective privacy and cookie policies, which you can view directly on their websites.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
📍 Joey Does Tech Limited — United Kingdom