Privacy Policy
Privacy Policy
Free Repair Service & Selling a Device – Joey Does Tech
Last Updated: 05th May 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you use the Free Repair Service or submit a device for sale through Joey Does Tech.
By submitting your information via either form, you agree to the practices outlined below.
1. Who We Are
Joey Does Tech is a content creator and YouTube channel based in the UK, offering occasional free repair services and opportunities to sell your device.
For the purposes of UK data protection law, we are the "data controller" of your personal data submitted via our online forms.
2. What Data We Collect
We collect the following information when you use either the Free Repair or Sell a Device form:
- Full Name
- Email Address
- Shipping Address
- Phone Number (optional)
- Device Information (model, issue, condition, etc.)
- Your marketing preferences (opt-in/out)
- Your preferred payment method (if selling a device)
3. How We Use Your Data
Your data is used to:
- Contact you about your repair or sale submission
- Arrange postage and shipping
- Provide updates or confirmations
- Verify device condition (if selling)
- Process payments (if selling)
- Add you to our email list, if you’ve opted in
4. Marketing Communications
If you opt in, we may send you occasional emails including:
- New YouTube content
- Tech updates or tips
- Behind-the-scenes updates
- Future repair or sales opportunities
- Product announcements, such as paid courses or digital products
You can unsubscribe at any time by clicking the link at the bottom of any marketing email.
5. How Your Data is Stored
Your personal data is securely stored using encrypted, password-protected systems.
- We do not share or sell your data.
- Only Joey Does Tech and essential third-party providers (e.g. email or payment platforms) can access it.
6. How Long We Keep Your Data
We retain your data:
- As long as needed to complete the repair or device sale
- Up to 12 months after the repair or sale, unless you request deletion sooner
- If you’ve opted into marketing, we’ll retain your email address until you unsubscribe
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: info@joeydoestech.com
8. Cookies & Analytics
Our website uses cookies and similar technologies to enhance user experience and to help us understand how visitors interact with the site. These may include:
- Essential cookies – required for basic functionality (e.g. forms)
- Analytics cookies – e.g. Google Analytics, to monitor site traffic and performance
- Embedded content cookies – e.g. YouTube videos, which may set cookies when viewed
- Third-party services – e.g. email marketing, payment tools, and contact forms
By continuing to use the site, you consent to the use of these cookies. You can manage or delete cookies through your browser settings at any time.
If we introduce new tracking tools or platforms, this policy will be updated accordingly.
9. Future Products & Courses
Joey Does Tech may offer paid courses or digital products in the future.
If you’ve opted in to email updates, you may receive announcements or promotional content.
You can unsubscribe from these communications at any time.
10. Consent for Use in Public Content
By submitting a device through the Free Repair or Sell a Device form, you agree that Joey Does Tech may include your device and its story in public content.
This may include:
- YouTube, TikTok, Instagram, blog posts, email newsletters, or our website
- Visuals or written descriptions of your device, its condition, or general background
We will never publish your full name, address, or direct contact details. Any identifying information will be anonymised or excluded entirely.
11. Selling a Device
If you submit a form to sell a device, the following applies:
- Not all submissions will receive a reply. If you don’t hear back within 10 working days, assume we are not proceeding.
- Joey Does Tech is not liable for any loss or damage during shipping.
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No payment will be made until:
- The device has been received
- Its condition is verified to match the information you provided
- If the condition differs, we may revise or cancel the offer.
- Payment is made via BACS or PayPal, at your choice.
- Once payment is complete, ownership of the device is fully transferred to Joey Does Tech.
- We may use, keep, resell, dismantle, recycle, or feature the device in content across any platform.
12. Contact Us
If you have any questions about this Privacy Policy or your data, feel free to contact us: